

So you should be able to perform these steps without breaking any sweat. Your technically very competent and have profound expertise. Please perform all these steps patiently as it is critical to resolving the issue. If the unit is under warranty, the manufacturer’s warranty should take care of it for you. They will be happy to assist you immediately.

Once completed click the 'Show Options' icon on the bottom right.Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.Next, enter your HP model number on the right. Once the support page opens please select the country in which you're located.HP Technical Support can be reached by clicking on the following link: Contact HP phone support to get the computer serviced. If the problem still continues, then there is more to it than meets the eye. ( HP PCs - Microsoft Push-Button Reset (Windows 10) and if the issue gets fixed.Please backup your important data and perform a Microsoft push-button reset on the computer from this link:.If it persists and if you have performed all the recommended steps from this link: and the situation still persists, then try these steps:.Then check if the situation has been corrected.Then restart the computer and update the bios, chipset and audio drivers from this link: and follow the on-screen instructions.Then check the box delete the software for this device. Right-Click on start button> click device manager> expand sound video and game controllers>then select the sound drivers and right-click on it and uninstall the audio drivers.

